Shipping policy

Shipping Policy

Orders are shipped using reliable shipping carriers and tracking information will be provided once your order ships.

Shipping times vary depending on location but typically range from 3–7 business days within the United States.

CattWorx is not responsible for shipping delays caused by:

• Carrier delays

• Weather conditions

• Incorrect shipping addresses provided by the customer

Please ensure your shipping address is correct when placing your order.

Local Pickup

Local pickup may be available for customers in the Maryland Eastern Shore area.

Customers will be contacted when their order is ready for pickup.

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Damaged Packages

If your package arrives damaged, please contact us within 48 hours with photos of:

• The packaging

• The damaged item

We will work quickly to resolve the issue.